The rates determined by the distance between Point A & Point B. Estimation price will be shown prior to the request. Final price will be shown at the end of the destination.
We don’t have any specific rates during difficult weather. However, we strongly encourage our customers not to make any request during difficult weather as we prioritize safety at all times.
The cancellation fee for every ride will be shown accordingly. The customer will need to click the cancellation button and agree to bear the cancellation charges.
The referral commission works when a user invites their friends and family as users, or a Service Provider or a Store Merchant to use the Dego service, or signup on the Dego Service Provider App or signup on the Dego Merchant App and will be rewarded the amount displayed on the Dego App whenever they completed the first successful booking.
Basically the RM1 deducted/charge to customer card is to prove that the card is valid and can perform both 3D and 2D transaction. The transactions charge will be reversed back to the card. However, it may take several days for the bank to reverse back the money to card.
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